National Roadside Assistance firm launches new hybrid breakdown training facility

Article written by Justin Lavery

National Roadside Assistance firm launches new hybrid breakdown training facility

A National roadside assistance firm has commissioned and installed a training facility for hybrid vehicles to increase the number of vans and cars fixed by technicians at the roadside.

The unit is the first of its kind to be available commercially and is now located alongside the customer’s experience centre in the UK.
 
Designed and built by automotive training equipment supplier Block Automotive Limited, the rig simulates switchable ‘real world’ hybrid vehicle faults to replicate numerous potential breakdown situations for technicians. Modelled on a third-generation Toyota Prius, the unit also includes switchable faults on fuel, cooling, exhaust, ignition and CVT transmission, as well as other diagnostic functions.
 
The project leading director of fleet and SME services, said: “We’re pleased to be one of the first to invest in the training our technicians need to fix more vehicles by the roadside. This means that our fleets can continue to provide a high level of service, irrespective of the type of vehicle that breaks down, and get our customers going again as quickly as possible.”
 
The training facility, which is based alongside the customer’s experience centre in UK, is NOW open to new, existing and potential fleet customers.
 
The Director went on to say “ Fleets need to be sure that we can keep their businesses running smoothly. By supporting the training of our staff, and investing in our customers’ experiences with our firm, we can continue to deliver an enhanced, superior level of service.”
 
Geoff Block at Block Automotive added: “Many people talk about hybrid and electric vehicle technology in the future tense, when it’s really happening now.
 
“Having worked with this client for more than 30 years, we were pleased to assist this premier client in the development of its hybrid training rig. Offering full regeneration and the input of high-voltage faults within a training environment, the rig is now a world-leading resource that is already receiving significant interest from other training facilities across the UK.”